Patient Support Specialist Department

Tennessee Oncology recognizes that many of our patients may have questions or issues about Tenncare, or who may be recent Tenncare disenrollees who need assistance and information from a reliable source. Our new Patient Assistance Specialist Department was designed specifically for this purpose. You may contact a Patient Assistance Specialist via email by , or you may browse this page for information about a specific problem.

Need prescription drug help?

Here are several helpful links to assist you:

www.rxhope.com
www.pparx.org
www.needymeds.com

Questions about Tenncare?

This link will give you all the helpful phone numbers you may need.

http://tennessee.gov/tenncare/phonenumbers.html

Were you terminated by Tenncare?

Would you like to appeal Tenncare’s decision to terminate you?

You may do that via phone by calling the Tenncare Advocacy Line:

1-866-311-4287 or via fax: 1-866-355-6136

You may also appeal your termination by mail:

Tennessee Dept. Of Human Services
Division of Appeals and Hearings
P.O. Box 198996
Nashville, TN. 37219-8996